1
/
of
1
Co-Host Operations Playbook: Turnover SOP + 20 Guest Message Scripts
Co-Host Operations Playbook: Turnover SOP + 20 Guest Message Scripts
Regular price
$19.00 USD
Regular price
Sale price
$19.00 USD
Shipping calculated at checkout.
Couldn't load pickup availability
The operating system for your co-hosting business. Consistent guest experience across every property, and tasks you can hand to a cleaner or VA.
- Turnover SOP: room-by-room checklist and a required 15–20 photo set
- 12 guest-message scripts: inquiry, confirmation, check-in, mid-stay, check-out, review request and more
- 8 problem scripts: broken items, cleanliness complaints, lock-outs, noise, parties, refunds, damage, off-platform requests
- Review responses for 5-star, mixed, fair-negative and unfair reviews
- Emergency escalation matrix and contact sheet
How it works
- Checkout and get your download link instantly by email and on the order page.
- Open the files in Excel / Word, or upload them to Google Drive to use in Google Sheets / Google Docs. Formulas and dropdowns carry over.
- Fill in the yellow cells or yellow placeholders. That's it.
Good to know
- Digital download only. Nothing will be shipped.
- Works with Google Sheets, Google Docs, Microsoft Excel and Word. No subscription.
- Something not working? Email us and we'll fix it.
How delivery works
How delivery works
Right after checkout you'll get download links by email and on your order confirmation page. Each file can be downloaded up to 5 times.
Compatibility
Compatibility
Spreadsheets: Google Sheets and Microsoft Excel. Documents: Google Docs and Microsoft Word. To use Google, upload the file to Google Drive and open it — formulas and dropdowns carry over.
Refunds & support
Refunds & support
All sales of instant digital downloads are final. If a file won't open or something isn't working, email us and we'll fix it.
